Your data is yours.
Always.
We protect your loved one's information with the same level of security as your bank. Your conversations stay private, secure, and are never used for anything other than caring for your family.
Never Used for AI Training
Your conversations are never used to train or improve AI models. What you say stays between Gloria and your family—period.
Never Sold or Shared
We don't sell your data. We don't share it with advertisers. We don't give it to third parties. Your information is for your care only.
Only You Can Access It
Only you and the people you choose can see call summaries and conversations. Not even our support team can access your data without permission.
What information we protect
We only collect what's necessary to provide great care. Here's everything we store and how we keep it safe.
Personal Information
- Your name and email (for your account)
- Your loved one's name and phone number (to make calls)
- Interests and preferences (so Gloria knows what to talk about)
Call Information
- Conversation transcripts (so you can read what was discussed)
- Call summaries (the important highlights we share with you)
- When calls happened (to track your schedule)
What we DON'T collect
We don't track your location. We don't access your contacts. We don't use cookies to follow you around the internet. We only collect what you give us to make Gloria work.
How we keep your data safe
We use the same security technology as banks and hospitals to protect your information.
Bank-Level Encryption
All data is encrypted when it's being sent (like during a call) and when it's stored on our servers. This means even if someone intercepts the data, they can't read it—it's scrambled and protected.
Regular Security Reviews
We run security tests regularly to find and fix any vulnerabilities before they become problems. We also keep backups of your data so nothing is ever lost in case of an emergency.
Minimal Data Collection
We only keep what's necessary. We don't collect extra information "just in case." The less data we have, the less there is to protect—and the safer you are.
Questions about security?
We're here to answer any questions about how we protect your data. Your peace of mind matters to us.