Terms of Service

Last updated: January 2025

About Our Service

Hello Gloria provides personalized AI companion calls for elderly individuals, set up by their family members or caregivers. We provide companionship and conversation, but are not a medical service and cannot help with emergencies.

Who Can Use This Service

You must be 18 years or older and have proper authorization to set up this service for another person. The care recipient must consent to receiving calls.

Your Responsibilities

• Ensure you have permission to set up this service for the care recipient.
• Provide accurate contact and profile information.
• Confirm the care recipient consents to receiving calls.
• Keep contact information updated.

Starting and Stopping Service

You or the care recipient can stop calls anytime by saying "STOP" during a call or emailing us at welcome@hello-gloria.com.

Service Limitations

Hello Gloria Inc. is not responsible for problems that might happen from using our service, except as required by law. We are not a substitute for medical care, emergency services, or professional caregiving.

Changes to These Terms

We may update these terms occasionally. Continuing to use our service means you agree to any changes.

Legal Information

These terms follow the laws of North Carolina, USA.